Frequently Asked Questions

A client portal is a secure website where your clients log in to see their own files, project status and requests. Each user sees only what is meant for them: that’s role-based access.

It replaces email back-and-forth and shared spreadsheets. A portal pays off when you manage many clients, exchange documents regularly, or answer the same status questions every week. Law firms, accountants, real estate agencies, training providers and associations are typical examples.

Most portals go live 2 to 4 weeks after kick-off. A single workflow automation can be ready within days.

Larger projects, with several user roles and integrations, are delivered in phases. You start using the first part while we build the next. You get a concrete timeline after the discovery call.

The cost depends on the scope: the number of user roles, screens and automations you need. After a free 30-minute discovery call, you get a clear estimate.

On top of the build, there are monthly platform subscriptions (Softr, Airtable). We help you pick the plan that fits your number of users.

Your choice. The portal can run in a Softr and Airtable workspace in your company’s name, with admin access for you. Or Automatable hosts and manages it for you.

Either way, your data stays yours, and the portal can be moved to your own workspace at any time.

Yes. Automatable is based in Belgium and works in Dutch, French and English.

We also build multilingual portals. The McKenzie Institute Belgium portal, for example, handles registration for both Dutch- and French-speaking physiotherapists, with 1,000+ participants a year.

In two ways. Inside your portal, AI (OpenAI or Claude) handles tasks like summarizing documents or drafting texts. The lawyers at Advas Advocaten, for example, use it to summarize rulings and prepare pleading outlines.

Behind the scenes, we build with Claude connected directly to Softr. That lets us deliver a working portal much faster. AI supports your team; it doesn’t replace their judgement.

We build portals and internal tools with Softr, store data in Airtable or Softr Databases, connect your existing tools with n8n, and add AI with OpenAI and Claude.

We pick the right combination based on your current stack rather than forcing a one-size-fits-all setup. Automatable is a Softr Partner.

Three reasons. First, focus: we build portals and automation for Belgian SMEs, law firms, accountants, training providers and associations. Second, speed: most portals go live 2 to 4 weeks after kick-off. Third, you talk directly to Frederic Wauters, who designs and builds your project and stays involved after launch.

Clients include Advas Advocaten, McKenzie Institute Belgium, HoliGuide and Energis.

No. We handle the technical build end-to-end. During the process we’ll walk you through how everything works in plain language, and after launch you’ll get simple documentation so your team can use — and lightly maintain — what we’ve built.

A 30-minute call where we listen to how your business currently operates, identify the biggest time-sinks, and give you an honest read on whether automation is a good fit — including a rough idea of cost and timeline. No obligation, no sales pressure.